“Leticia” completed financial literacy courses in March. She did not have a bank account. Since finishing the class, she contacted her former bank about getting a checking account. Because of her history banking there, she was required to work through an appeal process. Leticia made an appointment and wrote a letter to bank management entailing her recovery journey and future intentions. Her appeal was granted once she repaid past fees.
Leticia is now working full-time. She is working on her budget and ways to minimize spending. She realized the money she could save by purchasing a monthly bus pass rather than daily passes. She also recognized some inconsistencies on her credit score and is working through the dispute process.
